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Author Topic: Credits  (Read 8116 times)

alfie

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Credits
« on: January 21, 2016, 12:33:51 AM »
Is anyone having problems with credits being added to their account?  Bought 12500 over a day ago and they still haven't been credited! Tried 'feedback' but no response! :(

Offline deca

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Re: Credits
« Reply #1 on: January 21, 2016, 07:16:13 AM »
Hi Alfie

you need to email Terry@catgames tell him your team and user name and the credits purchased and he will add them to your account

Cheers

Deca
Manager of Aston Villains & Cubana Villains

alfie

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Re: Credits
« Reply #2 on: January 21, 2016, 07:48:58 PM »
.cheers! ;D

Offline agadorspartacus

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Re: Credits
« Reply #3 on: January 22, 2016, 05:32:53 PM »
Not sure who's watching over the game at present. I have "feed backed" and emailed Terry without response. ??? 8)

alfie

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Re: Credits
« Reply #4 on: January 22, 2016, 07:51:41 PM »
......actually, I haven't had a reply from him yet either - getting a bit p*ssed off at the moment! >:(

craig1991

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Re: Credits
« Reply #5 on: January 22, 2016, 09:35:47 PM »
I need to buy some credits on here too but I guess I wont until I know somebody's gonna be able to put them on for me

Offline garzoid

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Re: Credits
« Reply #6 on: January 23, 2016, 07:32:46 AM »
As I've said, it's a strange scenario having to pester a company to take money from you, can't understand it.

Offline deca

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Re: Credits
« Reply #7 on: January 23, 2016, 09:18:23 AM »
there is only 1 person running SL1 and that is Terry, so week-ends are a no no for getting credits uploaded
Manager of Aston Villains & Cubana Villains

Offline garzoid

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Re: Credits
« Reply #8 on: January 23, 2016, 10:39:59 PM »
Is it beyond the wit of man to employ an automated system?  The guy paid for credits on a Wednesday.

alfie

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Re: Credits
« Reply #9 on: January 25, 2016, 07:31:16 PM »
......and still waiting - no reply from feedback (5 messages sent) or email (6 emails sent to Terry & Junior - just in case!)  >:(

alfie

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Re: Credits
« Reply #10 on: January 28, 2016, 01:40:00 AM »
............and still no reply - now 7 days. :o

Offline agadorspartacus

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Re: Credits
« Reply #11 on: January 28, 2016, 07:24:01 AM »
This really is out of order. Credits are needed to run a Team.  If you had very little credits when you try to pay for more, then a week without could see training turned off etc etc.  ::) 8)

Offline garzoid

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Re: Credits
« Reply #12 on: January 29, 2016, 07:06:06 AM »
This has to be sorted out before lots of players pump in, lets be honest, quite a bit of cash to pay for friendlies in the new season.  Added to entering competitions and purchasing players, (a lot sell for 10000) that's a fair income for cat games.  A chip and pin machine, i.e, instant transactions costs an independent shop £35 per month to utilise.  It's amazing the interweb doesn't offer a similar type of service.....  This would not only stop people moaning, (quite rightly so,) and I bet more players would buy credits.   Does Mr The Borg not know what's going on?

Offline The Borg

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Re: Credits
« Reply #13 on: January 29, 2016, 05:27:47 PM »
Only found out yesterday when I got the topic report through. I'm on Terry's back as we speak to find out whats going on. Lets just say I'm less than impressed.

Although these issues shouldn't happen. I don't always log on so if anyone has any further issues. Message me within the game and I will pick it up within hours.
« Last Edit: January 29, 2016, 05:32:51 PM by The Borg »
We are The Borg. You will be assimilated. Resistance is futile.

Offline agadorspartacus

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Re: Credits
« Reply #14 on: January 30, 2016, 06:06:57 PM »
I'm starting to get concerned about this. It's a new Season soon and I will need credits to start arranging friendlies :o 8)
« Last Edit: January 30, 2016, 06:09:08 PM by agadorspartacus »